Pest Control Reviews

Positive: Professionalism , Punctuality , Quality , Responsiveness , Value Magic has been terrific to work with on an outdoor rat problem in rat-infes... read morePositive: Professionalism , Punctuality , Quality , Responsiveness , Value Magic has been terrific to work with on an outdoor rat problem in rat-infested NYC. From the helpful front-office staff, to Jimmy, Ralph and the team who have extensive experience and remediation tools. They have returned several times to get a stubborn job done. We're on a monthly plan, but at any sighting they are back at no additional charge. Definitely feel I have an ally in solving this problem. hide

These folks are very helpful. Be direct about any issues you have and they will propose solutions. Some of the techs that have visited our home are ve... read moreThese folks are very helpful. Be direct about any issues you have and they will propose solutions. Some of the techs that have visited our home are very experienced and knowledgeable with pest prevention. hide

Magic has been terrific to work with on an outdoor rat problem in rat-infested NYC. From the helpful front-office staff, to Jimmy, Ralph and the team ... read moreMagic has been terrific to work with on an outdoor rat problem in rat-infested NYC. From the helpful front-office staff, to Jimmy, Ralph and the team who have extensive experience and remediation tools. They have returned several times to get a stubborn job done. We're on a monthly plan, but at any sighting they are back at no additional charge. Definitely feel I have an ally in solving this problem. hide

These folks are very helpful. Be direct about any issues you have and they will propose solutions. Some of the techs that have visited our home are ve... read moreThese folks are very helpful. Be direct about any issues you have and they will propose solutions. Some of the techs that have visited our home are very experienced and knowledgeable with pest prevention. hide

Magic has been terrific to work with on an outdoor rat problem in rat-infested NYC. From the helpful front-office staff, to Jimmy, Ralph and the team ... read moreMagic has been terrific to work with on an outdoor rat problem in rat-infested NYC. From the helpful front-office staff, to Jimmy, Ralph and the team who have extensive experience and remediation tools. They have returned several times to get a stubborn job done. We're on a monthly plan, but at any sighting they are back at no additional charge. Definitely feel I have an ally in solving this problem. hide

I met with Ralph today and he was so polite and helpful. He gave me advice and told me what to do going forward. What a pleasure to deal with a compan... read moreI met with Ralph today and he was so polite and helpful. He gave me advice and told me what to do going forward. What a pleasure to deal with a company like this. I say this because the way you are treated by the employees is a good indication of the company they work for. Thank you, Ralph!! hide

These guys just get the job done. They’re a pro shop who are courteous and very knowledgeable. Looking forward to continued services, as needed. Eve a... read moreThese guys just get the job done. They’re a pro shop who are courteous and very knowledgeable. Looking forward to continued services, as needed. Eve and the whole accounts team are top notch. hide

My mom has a small house in Queens. We’ve never had a problem and recently she came across a rodent problem that went from bad to worse very quickly.... read moreMy mom has a small house in Queens. We’ve never had a problem and recently she came across a rodent problem that went from bad to worse very quickly. I contacted Magic and everything was great. I knew the problems weren’t going to be taken care of with a one-time service. Months went by , I reached out to their Entomologist, sealed up the holes, had them set up some stations and for months now, I feel as thought we are rodent free. It’s a good feeling, but the best part was feeling like I was working with professionals from the very beginning. Thankful for this local company that provided great service. Thank you Magic. hide

Pleasure to work with

Friendly sales staff setup an evaluation and estimate visit. She was clear and professional and understanding of our situation. No service yet.

Second time using them for maintenance. They're great, reliable, friendly, and of good value. I will be a yearly customer.

Received a visit from technician (Alphonso). He was a stellar professional, very knowledgeable and relatable. In this line of business I am sure he ha... read moreReceived a visit from technician (Alphonso). He was a stellar professional, very knowledgeable and relatable. In this line of business I am sure he has met many people with many problems. He explained his method of approach to my problem, offered natural ways to mitigate issues and assured me, if needed, there were additional ways to address my problem. When he left I felt comforted and would love to have him out again. Way to go Alphonso and Magic. hide

I’ve been a customer for the past 2 years and I can’t say enough good things about Magic Exterminating. They get to the root of the problem quickly an... read moreI’ve been a customer for the past 2 years and I can’t say enough good things about Magic Exterminating. They get to the root of the problem quickly and efficiently. I highly recommend them! hide

This was my first experience with a Pest control company and it was very good. From the time I called the person who set up my appointment was very he... read moreThis was my first experience with a Pest control company and it was very good. From the time I called the person who set up my appointment was very helpful, letting me know what the agent would do at my house. William was excellent! He arrived on time, was very knowledgeable about the wasp problem I was having and was thorough in helping to solve and prevent future problems. Thanks William for helping us out! hide